Return Policy

Effective Date: February 2026

At Kairos Aesthetic Medicine, we are committed to providing high quality medical grade products and services. Due to the nature of our offerings, the following return policy applies.

Services
All services, treatments, and procedures are final and non-refundable. Once a service has been performed, no refunds or exchanges will be provided.

Skincare and Retail Products
Unopened and unused retail products may be eligible for exchange or store credit within 7 days of purchase.
Products must be returned in their original packaging and in resalable condition.
Opened, used, or tampered products are not eligible for return, refund, or exchange due to safety and hygiene standards.

Memberships and Packages
Membership fees and prepaid packages are non-refundable.
Membership benefits are subject to the terms outlined at enrollment and may not be transferred.

Defective or Damaged Products
If you receive a product that is defective or damaged at the time of purchase, please contact us promptly. We will review the issue and, when appropriate, offer an exchange or store credit.

How to Request a Return
To request a return or exchange, please contact our office with your receipt or proof of purchase. All requests are reviewed on a case-by-case basis in accordance with this policy.

By completing a purchase with Kairos Aesthetic Medicine, you acknowledge and agree to this Return Policy.

‍